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Home > Terms and Conditions > Cancellation Policy |
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| Cancellation Policy | ||||||
| Custom Trips | ||||||
| Date of cancellation request received by us | Cancellation Charges (of the total travel cost) |
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31 or more days prior to the first day of travel |
10% | |||||
30-8 days prior to the first day of travel |
20% | |||||
7-4 days prior to the first day of travel |
50% | |||||
3-0 days prior to the first day of travel, or non-appearance |
100% | |||||
| Accommodation Booking | ||||||
| Date of cancellation request received by us | Cancellation Charges (of the accommodation rate) |
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| 7 or more days prior to the date of stay | No Charge | |||||
| 6-3 days prior to the date of stay | 20% | |||||
| 2 days prior to the date of stay | 50% | |||||
| 1-0 days prior to the date of stay, or non-appearance | 100% | |||||
| * Cancellation Charge is not including bank handling charges
and the other costs charged by travel service providers. * Cancellation date is based on Japan time. |
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